The Curete guide

5 tutorials

How-to videos

Everything you need to shop, order, track, and return with confidence. Select a tutorial below and we will walk you through it.

A little guidance goes a long way.

These quick tutorials answer the questions we hear most often and make every step of your Curete experience feel effortless.

Pause, replay, and revisit whenever you need.

01
Ordering
01

How to place a Pay & Carry order

Learn how to complete a Pay & Carry order from beginning to end.

Watch tutorial
Order support Watch tutorial
02

How to track an order

Follow your order and see where it is in the delivery process.

Order support Watch tutorial
03

How to find your tracking number

Locate the tracking information connected to your purchase.

Order support Watch tutorial
04

How to receive order updates by text

Turn on text updates so order information comes directly to you.

Returns Watch tutorial
05

How to process a return

Review the steps for beginning and completing a Curete return.

Your stylist is part of the experience.

For questions that need a personal answer, connect with your Curete stylist or send our team a note.

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